Contact Us

Don't be a stranger, say hello!

Call us, send us a message, or stop by one of our branches.

TeleService: (831) 647-1000
Member Services is available, Monday-Friday 9:30AM - 5:30PM

TeleService Fax: (831) 646-5471
Please include contact information.  Faxes reviewed Monday-Friday 9:30AM - 5:30PM

Financial Transactions
Will be processed only after proper identiy verification

Lost or Stolen Debit Card Information
Call 831-647-1000 Monday-Friday 9:30AM - 5:30PM, all other hours please call 833-933-1681, International 812-647-9794

Credit Card Customer Services (866) 839-3409

Incoming Wire Instructions
If you need to wire funds to your Monterey Credit Union account, you will need the following:

  • Receiving Bank Routing Number: 321173603
  • Receiving Bank Name: Monterey Credit Union
  • Receiving Bank Account Name: MCU Primary Member's Name
  • Receiving Bank Account Number: Your MCU Account Number

Mailing Address:
Monterey Credit Union
PO Box 3288
Monterey, CA 93942

Information Security: Electronic Mail is not a secure method for communicating personally identifiable information. 
DO NOT send information such as your social security number, passwords, etc.